We are proud to offer exceptional industry talent at competitive rates typically lower than standard vendor pricing.
- Seasoned Project Management for Contact Center installations and operational improvement initiatives.
- Installation assistance from experienced technicians.
- Ongoing Support for Work Force Management day to day operations. Responsible for managing the Intraday Management Analysts.
- We offer a fresh perspective for your operations and bring decades of experience. We will evaluate your call center for opportunities under the light of what new technologies can bring to you.
- There is a myriad new tech ranging from AI Robotics to proactive resolution mapping that can have a dramatic impact on your operations. This consulting service can dovetail into your operations improvement plan and upcoming budgets.
- We offer complete operations support or staff augmentation for your Work Force Management by assisting with the day to day changes and adjustments. Our team has decades of experience!
- With most of our solutions we also offer tier 1 and tier 2 support for your call center technologies. Ask us!